FAQ
1. How long does shipping take to the USA?
Processing times vary:
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In-stock lamps: Process within 1-3 business days.
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In-stock desks & shelves: Process within 1-5 business days.
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Shipping times: 5-10 business days for small items (lamp), 7-14 days for furniture via freight .
You will receive a tracking number via email once your order ships.
2. What are your shipping costs?
Shipping costs are calculated at checkout based on item size, weight, and delivery address. Desks and large shelves ship via freight and have higher costs . We offer free standard shipping on qualifying orders within the contiguous USA .
3. Do you ship outside the contiguous USA?
We currently only ship to addresses within the contiguous 48 United States. We cannot ship to Alaska, Hawaii, APO/FPO addresses, or international locations .
4. How do I care for my desk and shelf?
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Wood/MDF surfaces: Dust regularly with soft, dry cloth. Address spills immediately. Avoid harsh cleaners, direct sunlight, and excess moisture .
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Metal components: Wipe with damp cloth; dry immediately to prevent rust.
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General: Do not exceed weight capacity. Place on level surface. Check hardware periodically and tighten if needed .
5. How do I care for my desk lamp?
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Cleaning: Unplug before cleaning. Wipe with dry cloth. Do not use liquids on electrical parts.
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Bulbs: Allow to cool before replacing. Use only recommended bulb type and wattage.
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Safety: Inspect cord regularly; do not use if damaged. Keep away from flammable materials.
6. Do desks and shelves require assembly?
Yes, most require assembly . All necessary hardware and instructions are included. Assembly typically requires basic tools (screwdriver, maybe hammer) . Some larger items may require two people.
7. What is the weight capacity of desks and shelves?
Weight capacity varies by model. Each product listing specifies the recommended maximum load . Do not exceed this capacity to ensure stability and safety.
8. Do desk lamps require bulbs?
Most desk lamps are sold without bulbs unless specified in the product description. Check the required bulb type and base (e.g., A19, E26) before purchasing.
9. What if my furniture arrives damaged?
Critical: Inspect immediately upon delivery. For freight items, note any visible damage on the delivery receipt before signing . Contact us within 48 hours with photos. Do not discard packaging .
10. What payment methods do you accept?
Visa, Mastercard, American Express, Discover, PayPal, Apple Pay.